Level Printing: Full Color Printing, Mailing and Graphics!

Conditions of Use

By Placing an order with our company you agree to the following terms.

Color Reproduction

Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements- the accuracy of color reproduction IS NOT guaranteed. For information regarding this policy please contact us.

By placing and order with our company you agree to this limitation.

We accept no responsibility for color variations between submitted files and the final printed piece.

Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.

The exception to this condition is when a job is placed on an entire run, which provides full control of the color matching process. If your job can be placed on its own run, we can pull a color specific proof of which our pressman will match.

Turnaround Guarantee

Although we make every intention of meeting all posted turnaround schedules, our turnaround is intended as an estimate and not a guarantee. We can not be responsible for mechanical malfunctions, acts of god, or other unforseen circumstances. By using our 24-hour rush program, we guarantee that your job will ship next business day, or we will refund you 100% off your rush charge. Please contact us for more information.

Payment Terms

All orders must be prepaid due to the speed of our turnaround. Under NO conditions does our company print on terms or extend credit.

Because each job is created custom for the client, it can not be reused or resold.

After your artwork is on a plated run ready for production., All Sales Are Final

Cancellations

Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation.

Due to the speed of our turnaround, you may only cancel a job if it has not been placed on a run. A minimum charge of $25 is applied to jobs cancelled after artwork has been pre-flighted for print.

No refunds will be given for orders cancelled after 8pm of the same business day the order was placed.

Shipping & Delivery

Charges for delivery/shipping of printing and supplies from our company are not included in quotations unless specified. Because shipping carriers are beyond our control, We are not responsible for delays and/or damage incurred during shipping.

Title for finished work passes to the customer upon delivery to the carrier at shipping point.
Standard UPS shipments are insured for $100. We will insure boxes for a higher amount at customers discretion and expense.
We are Not responsible for Delays or Damage incurred after your shipment has left our plant.

F.O.B.: Tampa, FL

Claims

Claims for defects, damages, or shortages must be made by the client in writing no later than 3 calendar days after delivery. If no such claim is made, our company and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that our performance has fully satisfied all terms, conditions and specifications.

Quotations/Estimates

Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

Right To Refuse

Our print company reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Our print company is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to our print company for printing and/or publication.

Accuracy of Quotes

Quotations are based on the accuracy of the specifications provided. We can can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with our company are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Alterations/Corrections

Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.

Liability

Our company's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Level Printing warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Our print company makes no other warranty and no actions or words of Level Printing or its officers, employees or agents shall constitute a warranty.

Electronic Manuscripts/Images

It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. Our print company is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until our print company can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. our print company does not archive your work for longer than it takes to produce the final product. Please save your work!

Indemnification

The customer represents that it has the legal right to produce all printed materials ordered from our print company. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against our print company based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by our print company ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold our print company harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending Level Printing against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing our print company for any legal fees and expenses it reasonably incurs in responding.

Overruns / Underruns

Our print company will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. This extra amount is normally to compensate for the industry standard variable consistency in cuts or colors. In the event of an underrun, Our print company will bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 5%.

Right To Subcontract

We shall have the right to assign any portion of the work required to another contractor

Workmanship Guarantee

We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.

Privacy Statment

Any information we collect from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes. Your credit card information is never stored by our company.

Please read our full privacy statement for further details.

Inkjet Proofs

Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printer output. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices,and film-based proofs.

Disputes & Venue

For legal purposes, the venue for any dispute shall be Hillsborough County, Florida, USA

Changes To Our Policy

Our company may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise. This policy was last changed on March 10th, 2005.